18 Mar 2019
GSS, a EUR 118 million revenue BPO and call center company operating in Europe and Latin America, was sold to Covisian, one of the leading Italian companies in outsourcing business processes. GSS will now be integrated with the second largest BPO firm in Italy. The transaction results in a combined staff of over 14,000 employees in 12 countries and revenues in excess of EUR 300 million, and allows GSS offer its services throughout Europe while maintaining its interests in high-growth countries.
Clairfield International had worked with GSS on previous occasions and was engaged as a trusted advisor again to lead the sale process. Clairfield provided GSS with a full range of financial advisory services including strategic advice, senior M&A tactical advice, valuation, marketing materials preparation, transaction structuring, and due diligence coordination of both GSS and Covisian. Clairfield’s Spanish and Italian offices worked together seamlessly throughout the process and leveraged on the expertise of Clairfield’s global business services sector group to contact a wide range of investors from local to international BPO and call center groups in six countries in Europe and the Americas, as well as financial investors.
The deal team was led by Brian O’Hare (Spain) and Filippo Guicciardi (Italy).
Read more here: Deal of the month GSS 2019.03